Privacy Policy
Last updated: December 27, 2025
1. Introduction
SPLICE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing plugin and related services.
2. Information We Collect
Account Information
- Email address (required for account creation)
- Payment information (processed securely by Stripe)
- License key and subscription status
Usage Data
- Processing hours used per billing cycle
- Feature usage statistics (silence detection, music generation, etc.)
- Error logs for troubleshooting
Audio/Video Data
Audio files are temporarily processed on our servers for transcription and analysis. We do not permanently store your audio or video content. All temporary files are automatically deleted after processing is complete.
3. How We Use Your Information
- To provide and maintain our services
- To process your subscription and payments
- To send you service-related communications
- To improve our products and services
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: For payment processing
- OpenAI: For transcription services (audio is not retained)
- Cloud providers: For secure data storage and processing
5. Data Security
We implement industry-standard security measures including:
- TLS encryption for all data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Data Retention
We retain your account information for as long as your account is active. Usage logs are retained for 90 days. You may request deletion of your data at any time by contacting us.
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our services.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@spliceclips.com